Fifth & Glam Credit FAQs
Applying for Credit
How do I apply for Fifth & Glam Credit?
Simply select Fifth & Glam Credit as your payment method during checkout. By submitting your order, you've applied for Fifth & Glam Credit.*
Do I need to fill out a Fifth & Glam Credit application?
No. There is no formal application form to fill out. Simply select Fifth & Glam Credit as your payment method during checkout and submit your order! By placing your order, you've applied for Fifth & Glam Credit.*
What is my credit limit?
If you received a credit limit via email, it will be listed in bold numbers within the email itself. You can also view your credit limit by signing into your account online.
What are the terms and conditions of Fifth & Glam Credit?
You can view the terms and conditions of the Fifth & Glam Credit plan here.
Can I use my Fifth & Glam Credit on items from Stoneberry, Masseys, Mason Easy-Pay and K. Jordan?
Absolutely! You can shop over 60,000 products with your Fifth & Glam Credit. One shopping cart, one easy checkout! Learn More
Credit Account Details
Was my order approved?
Simply login to your Fifth & Glam account to check the status of your order here or call us at 1-877-526-5920 and we can look it up for you!
Where can I find my credit account number?
Your account number is conveniently located at the top of your monthly billing statement (see example below).
How do I login to my credit account online?
When logging into your credit account online, enter the first nine numbers of your account number (as seen in the example above). As an added security measure to protect your account, you'll be asked to enter the last four numbers of your social security number or your date of birth. After validating your information, you will have full online access to your account.
Why do you need the last four of my social security number (SSN), date of birth (DOB) and monthly household income?
We request this information to help keep your personal information safe and secure. It is also required by federal law to extend credit to our customers and to help prevent identity theft.
What can I do online within my credit account?
- See all your credit accounts at a glance, including credit limits, available credit and payment due dates
- Pay any and all bills across your credit accounts easily at one time
- View order statuses, track shipments and make down payments without needing to call us
When will my credit line increase?
Our customers are eligible for credit limit increases up to two times per year based on payment history and credit worthiness. To help get a limit increase, we encourage our customers to make timely payments and keep your account status current.
How do I make my payment?
There are 3 convenient ways to make your payment:
- Login to your account and use your debit or credit card to pay online quickly and securely. Click here to make a payment
- Mail your payment to the address below or use the self-addressed envelope we've included with your monthly billing statement for convenience.
Fifth & Glam
PO Box 2822
Monroe, WI 53566-8020
- Call us at 1-877-526-5920 to make a payment over the phone.
What will my monthly payment be?
To determine your minimum monthly payment, login to your account and view your credit history here. For more details about how your minimum monthly payment is determined, you can also refer to the terms and conditions online here.
Has my payment been processed?
Payments will be posted the day after they are processed. You can login to your account and view your credit history here at any time to see the status of your payment.
When is my next payment due?
To find out when your next payment is due, refer to your monthly billing statement when it arrives in the mail. If you've misplaced your statement, you can always login to your account online and view payment due dates for all your credit accounts here.